.ticket-container-modern{min-height:100vh;position:relative}.ticket-container-modern:before{content:"";z-index:0;pointer-events:none;background-image:url(/assets/images/logos/support.jpg);background-position:50%;background-size:cover;width:100%;height:100%;position:fixed;top:0;left:0}.ticket-container-modern:after{content:"";z-index:0;pointer-events:none;background:#fff;width:100%;height:100%;position:fixed;top:0;left:0}.ticket-container-modern>*{z-index:1;position:relative}.ticket-header-modern{background:#fff;margin-bottom:2rem;padding:1.5rem 2rem;box-shadow:0 4px 20px rgba(0,0,0,.08)}.ticket-header-top{align-items:center;gap:2rem;display:flex}.btn-back-ticket{color:#475569;cursor:pointer;background:#f8fafc;border:2px solid #e2e8f0;border-radius:10px;align-items:center;gap:.5rem;padding:.625rem 1.25rem;font-size:.9rem;font-weight:600;transition:all .3s;display:flex}.btn-back-ticket:hover{color:#fff;background:#095e84;border-color:#095e84;transform:translate(-4px)}.ticket-header-title{flex:1;align-items:center;gap:1rem;display:flex}.ticket-icon-large-modern{color:#fff;background:linear-gradient(135deg,#095e84 0%,#0a7ba8 100%);border-radius:14px;flex-shrink:0;justify-content:center;align-items:center;width:60px;height:60px;display:flex;box-shadow:0 4px 12px rgba(9,94,132,.3)}.ticket-header-title h1{color:#1e293b;margin:0 0 .25rem;font-size:1.75rem;font-weight:800}.ticket-header-title p{color:#64748b;margin:0;font-size:.9375rem}.ticket-main-modern{padding:0 2rem 2rem}.content-wrapper-ticket{max-width:900px;margin:0 auto}.ticket-form-container-modern{gap:1.5rem;display:grid}.ticket-form-modern{background:#fff;border:2px solid #f1f5f9;border-radius:16px;padding:2.5rem;box-shadow:0 2px 8px rgba(0,0,0,.05)}.info-alert{background:#eff6ff;border:1px solid #bfdbfe;border-radius:12px;gap:12px;margin-bottom:24px;padding:16px;display:flex}.info-alert svg{color:#095e84;flex-shrink:0}.info-alert strong{color:#095e84;margin-bottom:4px;font-size:.9375rem;display:block}.info-alert p{color:#095e84;margin:0;font-size:.875rem}.form-group{margin-bottom:24px}.form-group label{color:#1e293b;align-items:center;gap:.5rem;margin-bottom:8px;font-size:.9375rem;font-weight:600;display:flex}.required{color:#dc2626}.form-group input,.form-group select,.form-group textarea{color:#1e293b;background:#fff;border:2px solid #e2e8f0;border-radius:10px;width:100%;padding:12px 16px;font-family:inherit;font-size:.9375rem;transition:all .2s}.form-group input::-webkit-input-placeholder{color:#94a3b8}.form-group input::-moz-placeholder{color:#94a3b8}.form-group input::-ms-input-placeholder{color:#94a3b8}.form-group input::placeholder{color:#94a3b8}.form-group textarea::-webkit-input-placeholder{color:#94a3b8}.form-group textarea::-moz-placeholder{color:#94a3b8}.form-group textarea::-ms-input-placeholder{color:#94a3b8}.form-group textarea::placeholder{color:#94a3b8}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:#095e84;outline:none;box-shadow:0 0 0 3px rgba(9,94,132,.1)}.form-group input:disabled,.form-group select:disabled,.form-group textarea:disabled{cursor:not-allowed;color:#64748b;background:#f8fafc}.input-disabled{cursor:not-allowed!important;color:#64748b!important;background:#f8fafc!important}.form-group textarea{resize:vertical;min-height:150px;line-height:1.6}.form-group select{cursor:pointer}.form-group select option{color:#1e293b;background:#fff;padding:8px}.form-group small{color:#64748b;margin-top:6px;font-size:.8125rem;display:block}.form-actions{border-top:1px solid #f1f5f9;justify-content:flex-end;gap:12px;margin-top:32px;padding-top:24px;display:flex}.help-box{background:#fff;border:2px solid #f1f5f9;border-radius:16px;padding:2rem;box-shadow:0 2px 8px rgba(0,0,0,.05)}.help-box h3{color:#1e293b;margin:0 0 16px;font-size:1.125rem;font-weight:700}.help-box ul{margin:0 0 20px;padding:0;list-style:none}.help-box li{color:#475569;padding:8px 0 8px 24px;font-size:.9375rem;position:relative}.help-box li:before{content:"✓";color:#095e84;font-weight:700;position:absolute;left:0}.help-note{color:#166534;background:#f0fdf4;border:1px solid #bbf7d0;border-radius:8px;margin:0;padding:12px 16px;font-size:.875rem}.help-note strong{color:#15803d}@media (max-width:768px){.ticket-header-modern{padding:1.25rem}.ticket-header-top{flex-direction:column;align-items:flex-start;gap:1rem}.ticket-header-title{text-align:center;flex-direction:column;width:100%}.ticket-header-title h1{font-size:1.5rem}.ticket-icon-large-modern{width:50px;height:50px}.ticket-icon-large-modern svg{width:24px;height:24px}.ticket-main-modern{padding:0 1.25rem 1.25rem}.ticket-form-modern{padding:1.5rem}.form-actions{flex-direction:column}.form-actions button{width:100%}}